Customer Serivce

The Importance of Customer Service!

The Importance of Customer Service!

Today I write from a position of frustration and utter annoyance. I have spent most of my day on the phone to Telstra trying to get internet connected at my house, with little resolve. The customer service and helpfulness of Telstra is atrocious. However, it made me stop and think about my own business. At Leddys and associates we pride ourselves on building strong long lasting relationships. We endeavour to go the extra mile and strive to offer the best accounting and business advisory services.